Privacy & Cookie Policy
1. Important Notice
This Privacy Policy outlines how CHP Actuation Ltd (“we,” “us,” or “our”) collects, uses, and protects your personal data when you interact with our website www.chpactuation.com (“Site”) and our services. We are committed to safeguarding your privacy and ensuring that your personal data is protected.
2. Personal Data We May Collect and Why
We may collect and process the following personal data:
•Contact Details: Your name, email address, and telephone number, collected when you contact us via our Site or other communication channels.
•Correspondence: Any additional personal data you provide when communicating with us by email, letter, telephone, or through our Site.
•Transaction Details: Information related to transactions you carry out through our Site, including services requested and payment information.
•Technical Data: Details of your visits to our Site, including IP address, browser type, operating system, and pages accessed.
3. Cookies
Our Site uses cookies to enhance user experience and analyse website traffic.
•What Are Cookies? Cookies are small text files stored on your device that help us recognise repeat visitors and track site usage.
•Types of Cookies We Use:
•Essential Cookies: Necessary for the operation of our Site.
•Analytical Cookies: Help us understand how visitors interact with our Site.
•Managing Cookies: You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Site.
4. How We Use Your Personal Data
We use your personal data to:
•Provide and manage our services.
•Respond to your inquiries and communications.
•Process transactions and send related information.
•Improve our Site and services through analysis of user behaviour.
5. Legal Grounds for Processing
We process your personal data based on:
•Contractual Necessity: To fulfil our obligations when you request our services.
•Legitimate Interests: To improve our services and communicate with you.
•Consent: Where you have provided explicit consent, particularly for marketing communications.
6. Who We Share Your Personal Data With
We do not sell or rent your personal data. We may share your data with:
•Service Providers: Third parties who assist in operating our Site and providing our services, bound by confidentiality agreements.
•Legal Obligations: Authorities when required by law or to protect our rights.
7. How Long We Keep Your Personal Data
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
You have the right to:
•Access the personal data we hold about you.
•Request correction of inaccurate data.
•Request deletion of your data under certain conditions.
•Object to processing based on legitimate interests.
•Withdraw consent at any time, where processing is based on consent.
To exercise these rights, please contact us at info@chpactuation.com.
9. How to Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
CHP Actuation Ltd
Unit 11 Vantage Point
Howley Park Road East
Leeds, LS27 0SU
Email: info@chpactuation.com
Phone: 0113 450 8559
10. Links to Other Websites
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email.